Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: 7–20 business days (varies by country)
During busy seasons, delivery may be slightly delayed due to high order volume and carrier schedules.
Shipping Cost
Shipping fees are calculated automatically at checkout based on your location and order weight. We may offer free shipping for orders over a certain amount, which will be shown on our website.
Order Tracking
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use it to track your package on the carrier’s official website.
International Shipping
We ship to most countries worldwide. Any customs duties, taxes, or import fees charged by your country are the buyer’s responsibility. We have no control over these charges.
Undelivered & Lost Packages
If your package is returned due to an incorrect address, refusal, or non-delivery, we can reship it at an additional shipping cost.
If your package is lost in transit, please contact us and we will help you resolve it.
Contact Us
If you have any questions about shipping, please feel free to contact our customer service team.